Shipping policy
Shipping Policy
Processing Times
Orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays will begin processing the next business day.
Shipping Times
Estimated delivery times:
Canada: 2–7 business days
United States: 5–10 business days
International: 7–21 business days
Shipping times may vary depending on carrier delays, customs processing, weather, or high-demand periods.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information.
Incorrect Addresses
Please ensure your shipping address is correct before placing your order. MBE Collection is not responsible for packages delivered to incorrect addresses provided by customers.
Lost or Delayed Packages
We are not responsible for delays caused by shipping carriers. If your package is lost in transit, contact us and we will do our best to assist you.
Customs & Duties
International customers may be responsible for customs fees, duties, or taxes charged by their country.
Damaged Items
If your order arrives damaged, contact us within 48 hours of delivery with photos of the item and packaging.
Contact
For shipping questions, contact us at:
Email: info@mbecollection.com
Instagram: @mbecollection (if applicable)